AI Website CreatorWe actively seek patients' views on the services we provide verbally, via our suggestion box, surveys and complaints.
We would strongly encourage our patients to attend regularly in order to achieve or maintain good oral health. We will undertake an Oral Health Assessment during your first appointment in order to ascertain and agree your treatment needs.
Missing appointments wastes time and resources which are needed for other patients. Our practice policy is that if, on more than one occasion, patients cancel with less than 48 hours' notice or do not attend an appointment, then we will no longer be able to offer you NHS treatment. We will of course take any special circumstances into account. We may still be able to offer private dental care, but will require a non-refundable deposit.
Patients who are violent or abusive to practice staff, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.
Further information regarding primary dental services in the area can be obtained from AneurinBevan Health Board, Llanarth House, Unit 1, Newbridge Gateway, Bridge St, Newbridge, NP11 5GH; tel 01495 241200; email [email protected]
We accept cash and both debit and credit cards via Cardnet
St Julian's Dental Centre is situated on the main Caerleon Rd, between Richmond Rd and
Somerset Rd.
We are in close proximity to St Julian's Methodist Church and 300m before J25 of the M4
motorway.
There is good access via public transport with Newport Train Station only 20mins walk
away and bus stops for no. 28 and 29 bus routes immediately outside the practice.
Unfortunately, we do not have a car park but there are plenty of places to park in the
surrounding residential area.
Please give 48 hours notice if you are unable to attend for your appointment. A
charge may bemade if you do not attend and do not let us know.
All staff keep up to date with developments in practice and professional life by complying
with the GDC’s mandatory Lifelong Learning scheme.
Dentists/Therapists are available the following days:
Ms. Swetha Pooja Palagummi : Mon-Wed and Fri
Mrs. Ashamani : Tue-Thu
Mrs. Snehamol : Mon-Thu
You can express a preference about which dentist you see. We will make all reasonable
efforts to ensure the request is met, but this may not always be possible.
We provide a full range of NHS services (except orthodontics and sedation), or referral to specialists if required. NHS charges are displayed in the waiting rooms. Some treatments, including cosmetic ones, are not available under the NHS but we will be pleased to explain the options and costs of providing such treatment on a private basis.
If you would like to make an appointment please telephone the practice and we will be pleased to arrange a convenient time for you.
Our normal procedure is to ask for payment at each visit, as treatment is carried out. If you do not have to pay for NHS treatment, then please bring proof of your exemption with you.
Although we are unable to arrange home visits, please be aware that wheelchair access can be arranged on request, to the downstairs surgery and waiting room.
Whenever possible, please contact us about dental emergencies during normal surgery hours. If you think you need to be seen the same day, please get in touch as early in the day as possible, ideally before 10:00 am.
If you have an emergency out of surgery hours, patients can obtain urgent advice/treatment by contacting the Dental Helpline on 01633 744387 or NHS Direct on 08454647, 111 or via the website at www.nhsdirect.wales.nhs.uk .
We aim to make your experience here as pleasurable as possible. However, should you have any complaints, please contact Ms.Palagummi who will be able to deal with your complaint and talk you through our procedure. Alternatively, you can request a copy of the procedure from reception.
Patient confidentiality is taken seriously and all personal information is treated in the strictest confidence. All patient records are securely stored to ensure that any patient information is only accessed as part of your treatment. No information will be released to a third party without your express permission. We have a strict confidentiality policy. To see a copy of this policy, or if you would like information regarding your rights to view your patient records, please ask at reception.
Our dentists are not only experts in their field, but also passionate about providing the best care for our patients.
Our team consists of dentists, hygienists, and support staff who are dedicated to providing the best care for our patients.
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